We turned it in to insurance company and they took care of it. I had that happen a few years ago when my Dad caught an electric pole. Good luck finding someone that understands the situation to talk to. Pretty much all the utilities have that same situation "here" these days. It seems the by-gone days of a local office have been replaced with a building with a concertina wire topped chain link fence & an electric gate that encloses a service truck & seemingly no humans. That will test your patience once you get on that phone system. Of course, the big-BIG company of Com-Ed has absolutely no one local to talk to.you only have their 1-888 number to call & then good luck. They then leave it up to us to pick up the junk. It seems when they replace a pole under emergency conditions vs routine maintenance, they old pole or cross-arms just gets dropped into the field. Nothing seems to matter "here" when things like that happen.īut, your comment on them leaving the old pole in the field seems to be a common practice these days from the utilities, which I don't understand. I was shocked (not literally : ) ) that they even still had live power on them. I knew these poles were in bad shape for years and thought they maybe were abandoned. Just thinking the rotting pole was a contributing factor. Posted 04:43 (#3945721 - in reply to #3945720) Subject: RE: guy wire on power poleĪs far as your trying to shift blame to the energy company using other excuses.I doubt that's going to help you. The remaining old poles on this property have been leaning and should probably be replaced also, IMHO. I informed my insurance company yesterday, but hate to have them pay for everything since the pole likely would not have fallen if it wasn't rotted. All of the evidence is still left abandoned in the field. They say they didn't have the bill added up yet, but it could be quite large considering the crew took about eight hours to replace the pole and restore power. Over the years I have had very poor and slow customer service from Alliant Energy. The woman on the phone argued they have the right of way and can do whatever they want and says if I want to dispute this, her manager will have to call me back. Who is responsible and for what? Also, they left the old pole laying out in the field, left the old pole stump sticking out of the ground next to new pole and never removed the old anchor and remaining cable about 30 feet from the pole. Yesterday, Alliant calls and wants to know who to send the bill to, me or Dad (retired but helping out ). Ended up the very old pole was very rotten at the base, came down and a car scraped their windshield and scratched paint on their roof from a low hanging wire. Two weeks ago, Dad bumped a guy wire entering a field to disk. Posted 04:40 (#3945720) Subject: guy wire on power pole Guy wire on power pole Jump to page : 1 Now viewing page 1
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